FAQs

Deliveries

At the moment we are only able to offer deliveries on Wednesdays, Fridays and Saturdays. The deadline for delivery orders is 12:00 pm the day prior. This allows us to ensure we have plenty of fresh flowers and time to fulfill orders before we hand them off to our trusty delivery helpers.

We strive to get you your flowers between 12-3 p.m. The recipient will receive a text once the flowers are on the way along with live tracking details. If you need your order by a certain time, please leave a note for us at checkout!

One of our favorite parts of working with fresh, local flowers is allowing the season to dictate the blooms. We're happy to take requests, but please note that all availability is subject to change on a day-to-day basis.

Absolutely! Simply choose the pick up option at check to arrange a date within our operating hours that is convenient for you.

At the moment we only offer deliveries on those three days. Our delivery schedule coincides with restocks from our farmers to ensure that you get the freshest blooms possible.

Yes! Please leave a note at checkout if you know in advance the recipient will not be available at the time of delivery or if the flowers should be left in a specific spot or with a front desk attendant. The recipient will still receive a text message with live tracking updates when the order is on its way.

We will make every attempt to get an order in the recipient's hands. In the event they are not home, we will leave the delivery in a safe place and text them that it has arrived.

We service zip codes within 7 miles of D.C. You can view a full list of zip codes we service here:

20001, 20002, 20003, 20004, 20005, 20006, 20007, 20008, 20009, 20010, 20011, 20012, 20013, 20015, 20016, 20017, 20018, 20019, 20020, 20022, 20024, 20026, 20027, 20029, 20030, 20032, 20033, 20035, 20036, 20037, 20038, 20039, 20040, 20042, 20043, 20044, 20045, 20047, 20049, 20050, 20052, 20053, 20055, 20056, 20057, 20058, 20059, 20060, 20061, 20062, 20063, 20064, 20065, 20066, 20067, 20068, 20069, 20070, 20071, 20073, 20074, 20075, 20076, 20077, 20078, 20080, 20081, 20082, 20090, 20091, 20189, 20201, 20202, 20203, 20204, 20206, 20207, 20208, 20210, 20211, 20212, 20213, 20214, 20215, 20216, 20217, 20218, 20219, 20220, 20221, 20222, 20223, 20224, 20226, 20227, 20228, 20229, 20230, 20232, 20233, 20235, 20237, 20238, 20239, 20240, 20241, 20242, 20244, 20245, 20250, 20251, 20252, 20254, 20260, 20261, 20262, 20265, 20266, 20268, 20270, 20277, 20289, 20299, 20301, 20303, 20306, 20310, 20314, 20317, 20318, 20319, 20330, 20340, 20350, 20355, 20370, 20372, 20373, 20374, 20375, 20376, 20380, 20388, 20389, 20390, 20391, 20392, 20393, 20394, 20395, 20398, 20401, 20402, 20403, 20404, 20405, 20406, 20407, 20408, 20410, 20411, 20412, 20413, 20414, 20415, 20416, 20417, 20418, 20419, 20420, 20421, 20422, 20423, 20424, 20425, 20426, 20427, 20428, 20429, 20431, 20433, 20434, 20435, 20436, 20437, 20439, 20440, 20441, 20442, 20444, 20447, 20451, 20453, 20456, 20460, 20463, 20468, 20469, 20470, 20472, 20500, 20501, 20502, 20503, 20504, 20505, 20506, 20507, 20508, 20509, 20510, 20511, 20515, 20520, 20521, 20522, 20523, 20524, 20525, 20526, 20527, 20528, 20529, 20530, 20531, 20533, 20534, 20535, 20536, 20537, 20538, 20539, 20540, 20541, 20542, 20543, 20544, 20546, 20547, 20548, 20549, 20551, 20552, 20553, 20554, 20555, 20557, 20559, 20560, 20565, 20566, 20570, 20571, 20572, 20573, 20575, 20576, 20577, 20578, 20579, 20580, 20581, 20585, 20586, 20590, 20591, 20593, 20594, 20597, 20599, 20710, 20712, 20722, 20738, 20781, 20782, 20788, 20810, 20811, 20813, 20815, 20816, 20824, 20825, 20827, 20889, 20894, 20907, 20908, 20910, 20911, 20912, 20913, 20915, 20918, 20997, 22040, 22201, 22202, 22203, 22204, 22205, 22206, 22207, 22209, 22210, 22211, 22212, 22213, 22214, 22215, 22216, 22217, 22219, 22225, 22226, 22227, 22230, 22240, 22241, 22242, 22243, 22244, 22245, 22246, 22301, 22302, 22305, 22311, 22314, 56901, 56902, 56904, 56915, 56920, 56933, 56944, 56945, 56972

Quality Standards

Certain flower varieties have a longer vase life than others, but you can expect your flowers to look fresh for at least three days. Every bouquet comes with a care card and flower food to help extend their life. 

We work with the highest quality florals available locally. Our rates are competitive with other local florists and allow us to provide our management, design and delivery teams a living wage. 

We're unable to guarantee pet-friendly flowers in our bouquets due to the nature of seasonality and local availability. We do our best to offer advice on pet-friendly plants based on the information we have, but always encourage customers to do their own research before making any plant purchases if they have furry friends at home.

Flowers, by nature, vary in color and size every season. If you are unhappy with the composition or size of your bouquet, please let us know and we will make it right.

During the growing season, we work with certified organic local farms in Maryland and Virginia to ensure the freshest blooms for your arrangements and floral designs. In the wintertime, we work with a local importer.

No two plants or flowers look exactly alike, which is exactly why we love working with them! For this reason, we are unable to guarantee exact similarities; please note that all photos are meant to serve as inspiration and reference points. 

We work diligently to meet all of your requests and expectations. Due to the perishable and seasonal nature of our products, we are unable to offer returns or refunds on live plant or floral goods; however, if you are unsatisfied with the quality of your bouquet or plant, please do let us know and we will make it right.

Workshops

It's requested that you use our provided materials to allow for consistency and ease with instruction.

You may bring your own beverages, we just ask that you also provide any serving ware and be respectful of the larger group.

Yes, and it's one of our favorite services ever! We have a 15-person minimum for private in-person workshops, and a 6-person minimum for private virtual workshops. If you'd like us to teach at a location of your choice, there is an additional 10 percent transportation fee.

We are only able to ship materials for our terrarium class and dried wreath making class. We require a finalized list of shipping addresses two weeks in advance of your workshop date.

We believe the more the merrier. We've led workshops for groups of up to 100 and are happy to create a customized package for your particular event. An additional instructor fee may apply for larger groups.

Forever Yours

We will do our best to honor your request for a specific flower or color, though due to the nature of the product we cannot make guarantees. Our color collections have been chosen for their timeless appeal and are arranged with current wedding trends in mind for flowers you'll remember fondly for years to come. Please note any allergies or strong aversions at checkout and we will be sure to avoid them.

We recommend placing your order at least 30 days in advance of your event. Your final selections must be made at least seven days prior to the delivery or pickup date. Orders placed less than 7 days in advance may incur a rush fee. It is advised that you plan to receive your florals the day-of the event or the day before.

Any questions or design preferences should be expressed over email before placing your order. In-person and phone consultations are unavailable for our Forever Yours collections.

Please note that we have a $300 minimum for Forever Yours orders. If your order does not meet $300, there will be a $50 fee. You are welcome to mix and match between collections, though please be advised that our $300 minimum applies per color collection.

We service addresses within 7 miles of D.C. (See the "Deliveries" section above for a full list of zip codes). Please contact us if your location lies beyond our delivery range as an additional fee may apply. We are unable to deliver to more than one location.

Your items will arrive clearly labeled in water, packed safely and securely in disposable packaging. Our team is not responsible for unpacking or setting up any items. She Loves Me is not responsible for the condition of flowers after they have been delivered. 

All delivery fees are waved if you pick up your items from our shop.

Our team is unable to unpack or install any items. It's advised that you designate a friend or family member to be in charge of arranging your flowers -- they are often very eager to help! If you desire additional elements such as an arch or mantle arrangement, please consider our full-service wedding offering which begins at $5,000. 

You may cancel your items up to 30 days prior to the event date. After 30 days, all payments are non-refundable.

Still have questions?

Don't hesitate to reach out to our team, we're happy to answer any questions you may have.

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